Buyers Products Careers

 

Talented employees are Buyers Products Company’s most valuable asset and the foundation of our success. Each day, our employees uphold our longstanding culture of Pride, Teamwork, Integrity, Passion, Innovation, and a Sense of Urgency. We provide an inclusive work place where individuals take pride working in a challenging environment.


Buyers Products Company is committed to creating a diverse, equal opportunity workplace. It is our practice to recruit, hire, develop, and promote individuals across all job families without regard to race, color, religion, gender, national origin, age or disability or any other protected classification under applicable federal, state, or local law.

We Manufacture CLE Video
 

If you enjoy a team dynamic and want to be part of a company that fosters personal and professional success, reach out to us about any of the positions below at [email protected]Please note the position you are applying for in the subject line and include your resume in the email. Our HR Team will review your application and reach out to discuss potential opporunities if interested.

We are actively recruiting for the following:

Department Position

# Positions

Available

Human Resources Human Resource Generalist 1
Human Resources Senior Human Resource Generalist 1
Sales Inside Sales Representative 2
National Accounts Director of National Accounts 1
Accounting Controller 1
Accounting Credit & Collection Specialist 1
Purchasing Senior Buyer, Metal 1
Purchasing Buyer 1
Planning Inventory Supervisor 1
EHS EHS (Environmental, Health and Safety) Intern 1
Engineering Project Engineer, Mechanical 1
Engineering Manufacturing Design Engineer 1
Customer Service Customer Service Representative (CSR) 2
Maintenance Machine Shop Team Lead (3rd Shift) 1
Maintenance Laser Technician 1
Manufacturing Heavy Assembler Many
Manufacturing Assembly Quality Inspector 1
Manufacturing Welding Robot Technician 2
Manufacturing Welder Many
Manufacturing Material Handler Many
Manufacturing Machine Operator (Fabrication) Many
Warehouse Warehouse Associates Many

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Human Resources Generalist

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Human Resources Generalist to complement the skills and talents of our Human Resources department.

Primary Job Duties:

  • Administers health and welfare plans, including enrollments, changes and terminations.
  • Assists in the full hiring process of employees, including recruitment, interviews, verifying work-history and references, and tracking of new possible candidates in HRIS.
  • Completes form I-9, verifies I-9 documentation and maintains I-9 files.
  • Performs customer service functions by answering employee requests and questions.
  • Execute all employee termination procedures, including advising employees on their rights and any benefits they are entitled to.
  • Assists with payroll processing in ADP.
  • Prepare materials and help organize employee performance reviews.
  • Fosters positive employee relations and work to solve any employee issues that surface.
  • Assists or prepares correspondence as requested.
  • Prepares new-employee files and benefit enrollment packets.
  • Makes sure all employee records are filed correctly and kept confidential.
  • Educates employees on and enforces company policies.
  • Other related duties & responsibilities as assigned.

Skills/ Experience:

  • Experience with Microsoft Office Suite
  • Must have strong organizational, communication and documentation skills
  • Should have a good business acumen, with attention to detail and strong analytical skills
  • Working understanding of human resource principles, practices, and procedures
  • Excellent time management skills with proven ability to meet deadlines
  • Ability to function well in a high-paced environment
  • Must be proactive and anticipate next steps
  • Experience with ADP Platform or other HRIS is preferred

Education Background:

  • Bachelor’s degree in Human Resources or related field is preferred
  • 2-4 years of Human Resources Experience

 

 

 


Senior Human Resource Generalist

The Senior Human Resources Generalist will be an integral part of the HR Team and will work closely with the HR Manager on implementing strategic HR initiatives to improve employee engagement, retention and morale as the business continues to grow and the changes and challenges that brings.

 

 Primary Job Duties:

  • Weekly Payroll Processing, initial point of contact for inquires and issues related to payroll including training
  • Administer/provide employee support for the benefit plans, including enrollments, changes and terminations
  • Administer the FMLA, STD, LTD and other leaves of absence. Potential for WC in the future
  • Employee Relations investigation, support with discipline and follow up
  • Policy and procedure guidance
  • Comp and job description analysis
  • New Hire Orientations (temp to perm and direct hire employees)
  • Supervisor/Manager Training
  • Employee Engagement and Retention activities
    • Including regular interaction with employees on the plant floor
  • Improve current processes and procedures where it makes sense
  • Long and short term projects as assigned
  • Other related duties & responsibilities as assigned

 

Skills/ Experience:

  • At least 3 years’ experience with ADP or a similar HRIS.
  • At least 2 years of leave management (FMLA, STD, LTD, ADA) experience
  • Proficient in Microsoft Office Suite
  • Must have strong organizational, communication and documentation skills and stay on a determined timeline
  • Should have a good business acumen, with attention to detail and strong analytical skills
  • Must be proactive and anticipate next steps, work with a strong sense of urgency
  • Experience developing and implementing training
  • Exposure to Lean Manufacturing / Six Sigma preferred
  • Experience with the ADP Platform or other HRIS is preferred

 

Education Background:

  • Bachelor’s degree in Human Resources or related field is preferred
  • At least 5-7 years’ experience in HR positions of progressive responsibility

 

Inside Sales Representative

 

Buyers Products company, a leading manufacturer in the work truck industry, is searching for an Inside Sales Representative to augment the efforts of our Outside Sales Team.  The Inside Sales Representative will report to the respective Director of Sales and work in collaboration with the Outside Sales Team to establish and execute strategic initiatives aimed at driving sales and strengthening our market position.

 

Primary Job Duties:

  • Work with outside sales team to identify specific growth opportunities using database-generated metrics and statistics within assigned region (CRM/Tableau)
  • Proactively engage with customers to determine needs, assist with administrative issues, promote areas of opportunity, and build relationships
  • Prospect for new customer opportunities using industry publications, web searches and other mediums.
  • Work with marketing to establish new ways to reach customers more effectively and with the right cadence
  • Become proficient in all products and applications
  • Ability to multi-task and complete timely follow up work as needed
  • Respond to email correspondence from internal and external customers in a professional and timely manner
  • Assist with other sales-related activities as needed
  • Position may require occasional travel

 

Skills/ Experience:

  • Strong verbal communication and active listening skills
  • Quick learner
  • Excellent written communication skills
  • Ability to multi-task, set priorities and manage time effectively
  • Customer service focus and ability to adapt/respond to different types of characters
  • Accurate data entry skills
  • Attention to details
  • Team player
  • Video/technical selling skills
  • Ability to handle rejection
  • Winning attitude
  • Strong problem-solving skills

 

Education Background:

  • High School Diploma
  • 1 to 2 years of customer service experience

 

 


Director of National Accounts / e-commerce

Buyers Products Company, a leading manufacturer in the work truck industry, is searching for an experienced Director of Marketing to lead a team of designers, content managers, and live experience marketers.

 

The Role: Reporting to the Senior Director of Sales and Marketing, the Director of National Accounts leads and manages all sales, marketing, promotions, content and tradeshow efforts at key National retail & distribution customers. Ideal applicants have extensive hands-on experience managing sales efforts to large National accounts (i.e. Amazon, Grainger, Home Depot, etc), strong understanding of digital sales experiences as-well-as brick & mortar customers, management of outside sales people in addition to internal support staff, and development and execution of sales initiatives designed to grow sales at all channel levels.

 

The Fit: You are a detail-oriented doer that that can manage an experienced team of outside sales people and a team of 6+ internal support staff. You help the department balance multiple needs throughout the Buyers Products organization and its family of independent manufacturing companies. Your leadership style should contain proportional elements of strategic thinking and pragmatic execution. Successful candidates will possess an “against-all-odds” attitude with a strong preference for urgency.

 

Role and Objectives

Some roles may cross multiple strategic objectives.

 

Strategic Objective

 

Role of National Accounts Director

A. Increase current customer “share of wallet”

 

 

Oversee and manage:

  • Outside Sales Efforts.
  • Proactively anticipate market trends and develop action plan
  • Digital strategy in partnership with Business Intelligence & Marketing
  • Oversee operation of internal support staff for national Accounts
  • Promotional programs in partnership with Product Management

B. Increase current market share

 

 

Work with Product Management and Marketing to oversee and manage:

  • Promotional and product launch campaigns
  • Effectively identify and secure new account opportunities
  • Execute line reviews
  • Execution of all tradeshows and live events

C.  Drive a continuous sales growth via existing accounts and new prospects

 

Work with internal and external resources to develop and execute:

  • Improved product channel penetration
  • Improved product placement and content
  • Participate in appropriate tradeshows & conferences
  • Lead efforts for “Best in Class” product placement & content
  • Corporate relationships with pertinent customer organizations

 

 

 

 

Skills/Experience

  • Strong ability to manage timelines and work with others to meet deadlines
  • Experience managing a sales team
  • Demonstrated people leadership skills
  • Strong attention to detail
  • Superior interpersonal, communication, and presentation skills
  • Experience driving sales growth at e-commerce channels
  • Experience using CRM and analytics tools
  • Experience conducting & executing line reviews
  • Experience with promotional development
  • Strong analytic skills and attention to detail
  • Ability to take/give direction and incorporate feedback
  • Ability to collaborate effectively with all levels of constituents and demonstrated ability to lead and manage through influence
  • Preference for a high-paced work environment
  • Ability to lead and achieve results

 

Education/Background

  • Bachelor’s degree in business administration, marketing, communications, or related field. (Master’s degree preferred, but not required)
  • Minimum 10 years of leadership / management experience of increasing responsibility
  • Minimum 10 years’ experience within the sales arena (preferred at national account level)

 

 

 

 


Controller

 

Buyers Products Company, a privately held leading manufacturer in the work truck industry, is searching for an experienced finance professional to join their team as a Controller. The Controller oversees all aspects of the finance organization including financial statements, internal controls, payroll, tax compliance and guidance to the finance team as well as other members of the organization. This role will report directly to the Chief Financial Officer (CFO) and be onsite at Mentor, Ohio location.

 

Duties & Responsibilities:

  • Manage, develop, and guide a finance team of 6 direct reports including 3 Assistant Controllers, an Accounting Manager, Cost Accountant and Staff Accountant daily
  • Oversee the accumulation of financial data and review of the modified cash basis financial statements produced monthly, quarterly, and annually for all entities
  • Develop, implement and monitor KPIs for the finance team
  • Establish and maintain financial policies, procedures, and controls
  • Develop and implement account reconciliation schedules for balance sheet accounts based on priority level.
  • Assess current accounting operations, offering recommendations for continuous improvement and implementing new processes.
  • Provide guidance and support in all areas of the finance department operations, including accounts payable, billings & collections, and payroll
  • Support Finance Department initiatives, such as software and systems implementation and other finance continuous improvements or organization improvements, with research, planning, and implementation, as required
  • Other duties and responsibilities as assigned to support the Finance Department

 

Skills/Experience:

  • Ability to function in a multi – entity environment that focuses on functioning as one team
  • Self-starter that thrives in a changing and dynamic environment
  • Strong analytical skills with an attention to detail and a dedication to accuracy and deadlines
  • A sense of urgency and a high desire to continuously improve processes is critical
  • Proficient in Microsoft Office 365 and Teams

 

Education Background:

  • 5+ years of experience as a Controller in a manufacturing environment.
  • B.S Degree in Accounting, Finance, Tax or Business Required (Masters Preferred)

 

 


Credit & Collection Specialist

Buyers Products Company, a leading manufacturer in the work truck industry, is searching for a detail-oriented, motivated professional to join our Finance team as a Collection Specialist with a focus on collections on past due invoices.  This role requires a degree of creativity and latitude and an ability to research and come to conclusions independently.  In this role, you will need to work in a fast-paced environment and be familiar with a wide variety of the accounts receivable and collection concepts, practices and procedures.  The position reports directly to the Accounting Manager.

 

Primary Job Duties:

  • Responsible for collection efforts by performing a weekly review of assigned accounts to identify and collect payments on past-due invoices
  • Review and release appropriate orders on credit hold through the dashboard.
  • Review and identify customer accounts to be placed with third party collection agency
  • Maintain customer contact information for collection
  • Research and resolve customer discrepancies, unapplied credit memos and misapplied payments on past due accounts.
  • Prepare correspondence on delinquent accounts to customers and other agencies.
  • Prepare weekly delinquent reports for management review.
  • Provide continuous improvement recommendations for current policies and processes
  • Other duties and responsibilities as assigned to support Accounting Department  

 

Skills/ Experience:

  • 3+ years of experience in collections, invoicing, and/or accounts receivable
  • Knowledge of cash application preferred
  • Proficient in Microsoft Office 365 and Teams
  • Strong attention to detail with dedication to accuracy
  • Strong analytical skills with the ability to analyze large quantities of data
  • Excellent verbal and written communication skills
  • A sense of urgency and a high desire to continuously improve processes is critical
  • Teamwork and customer service oriented
  • Ability to meet deadlines

 

Education Background:

  • A Bachelor’s degree or Associate degree in Accounting or related field experience required

 

 


Return Material Authorization (RMA) Processor

 

Buyers Products company, a leading manufacturer in the work truck industry, is searching for Return Material Authorization (RMA) Processor working for the Accounting department. The RMA Processor is responsible for the financial impact of the RMA being processed through the system.

 

Primary Job Duties:

  • Obtaining twice a day the RMA report.
  • Validate each RMA with P.O and Invoice number.
  • Prepare each RMA with proper cost and part number.
  • Research required when data for RMA is not consistent.
  • Contacting of Customer Care or receiving to resolve issues with RMA.
  • Notify accounts receivable that an RMA was completed.
  • Other related duties & responsibilities as assigned.

 

Skills/ Experience:

  • Experience with Microsoft Office Suite
  • Must have strong organizational, communication and stay on a determined timeline
  • Excellent problem solving and research ability.
  • Should have a good business acumen, with attention to detail and strong analytical skills
  • Must be proactive and anticipate next steps
  • Experience with Visual is preferred

 

Education Background:

  • Required Associate degree in Accounting, Business or another related fields
  • Preferred Bachelor’s degree in Accounting, Business or another related fields
  • 3-5 years of Manufacturing Experience

 


Senior Buyer, Metal

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Senior Buyer to lead the development, implementation, and execution of the supply base strategy, including acquisition of material, for commodities in the direct and/or indirect space with a focus on steel markets.

Primary Job Duties:

  • Assume a leadership support role, reporting to the Director of Purchasing, implementing metals commodity strategies including supply market analysis, value, and risk analysis.
  • Identify, investigate, and recommend suppliers that contribute to growth initiatives, cost targets, and production strategies.
  • Implement supply chain processes to achieve lowest total cost of acquisition of materials and services while maintaining world-class service levels.
  • Evaluate and execute complex analysis requiring in-depth knowledge of plant requirements, constraints, ERP, and software systems.
  • Understand the synchronized flow of material to optimize manufacturing operations while maintaining optimal inventory levels.
  • Develop, maintain, and distribute key metrics and performance tracking reports around spend, inventory, and service levels.
  • Execute day-to-day transactions related to procurement.
  • Communicate and collaborate cross-functionally to highlight challenges, devise solutions, and drive improvement.
  • Assist in the development and ongoing implementation of new processes and systems.
  • Participate in new project and product rollouts, including identifying and negotiating with potential suppliers.
  • Other related duties & responsibilities as assigned.

 

Skills/ Experience:

  • Purchasing and negotiations experience as well as experience with steel pricing strategies and bid analysis.
  • Excellence in analytical, fact-based problem solving to optimize results for world-class customer service.
  • Strong verbal and written communication skills with the ability to adapt to different audiences.
  • Ability to build and maintain effective work relationships, both internal and external, and establish credibility with business partners.
  • Willingness to learn. Self-motivated and positive team-player.

 

 

Education Background:

  • Degree or equivalent experience in the areas of Industrial Management, Purchasing, Materials Management, or a related field.
  • 5+ years of experience in a fast-paced manufacturing/distribution environment.

 

 


Buyer

Buyers Products Company, a leading manufacturer in the work truck industry, is searching for a Buyer to support the Buyers Supply Chain.  The Buyer will be responsible for timely placement of purchase orders and delivery of material to meet customer order and work order requirements while maintaining appropriate inventory levels and achieving the lowest total cost of acquisition.

 

Primary Job Duties:

  • Create, review, and release Purchase Orders in a timely manner and expedite/defer to balance customer and inventory objectives.
  • Perform transactions necessary to provide the organization with visibility to incoming supply and maintain accurate inventory balances.
  • Review and address past due orders, stock outs, and changes required with vendors (expedite/defer) in a timely manner.
  • Investigate, identify, and recommend suppliers that contribute to growth initiatives, cost targets, and production strategies.
  • Maintain part settings, such as safety stock and order minimums, to enable efficient ordering.
  • Respond promptly and professionally to Customer Service inquiries about lead times for customer orders and communicate schedule revisions as necessary.
  • Maintain mutually beneficial relationships with assigned suppliers to foster continuous improvement and feedback.
  • Identify problem areas that impact delivery and quality performance and initiate corrective action.
  • Ensure prompt disposition of non-conforming receipts to minimize impact to our customers.
  • Participate in departmental initiatives as required.
  • Develop, maintain, and distribute measurement reports as required.
  • Participate in new project and product rollouts, including identifying and negotiating with potential suppliers.
  • Other related duties as assigned.

 

Skills/ Experience: Education & Requirements

  • Purchasing and negotiation experience
  • Strong verbal and written communication skills with the ability to adapt to suit different audiences
  • Ability to build and maintain effective work relationships, both internal and external, and establish credibility with business partners
  • Demonstrated project management skills and ability to execute initiatives
  • Excellence in analytical, fact-based problem solving to optimize results for world-class customer service
  • Willingness to learn, self-motivated and positive team player

 

Education Background:

  • 3-5 years of experience in a fast-paced manufacturing/distribution environment
  • Degree or equivalent experience in the area(s) of Business, Industrial Management, Purchasing, Supply Chain or related field

 

 


Senior HR Generalist

The Senior Human Resources Generalist will be an integral part of the HR Team and will work closely with the HR Manager on implementing strategic HR initiatives to improve employee engagement, retention and morale as the business continues to grow and the changes and challenges that brings.

 

 Primary Job Duties:

  • Weekly Payroll Processing, initial point of contact for inquires and issues related to payroll including training
  • Administer/provide employee support for the benefit plans, including enrollments, changes and terminations
  • Administer the FMLA, STD, LTD and other leaves of absence. Potential for WC in the future
  • Employee Relations investigation, support with discipline and follow up
  • Policy and procedure guidance
  • Comp and job description analysis
  • New Hire Orientations (temp to perm and direct hire employees)
  • Supervisor/Manager Training
  • Employee Engagement and Retention activities
    • Including regular interaction with employees on the plant floor
  • Improve current processes and procedures where it makes sense
  • Long and short term projects as assigned
  • Other related duties & responsibilities as assigned

 

Skills/ Experience:

  • At least 3 years’ experience with ADP or a similar HRIS.
  • At least 2 years of leave management (FMLA, STD, LTD, ADA) experience
  • Proficient in Microsoft Office Suite
  • Must have strong organizational, communication and documentation skills and stay on a determined timeline
  • Should have a good business acumen, with attention to detail and strong analytical skills
  • Must be proactive and anticipate next steps, work with a strong sense of urgency
  • Experience developing and implementing training
  • Exposure to Lean Manufacturing / Six Sigma preferred
  • Experience with the ADP Platform or other HRIS is preferred

 

Education Background:

  • Bachelor’s degree in Human Resources or related field is preferred
  • At least 5-7 years’ experience in HR positions of progressive responsibility

 

 


Inventory Supervisor

Buyers Products company, a leading manufacturer in the work truck industry, is searching for an Inventory Supervisor that will demonstrate leadership and utilize their skills and experience to solve problems, develop and execute objectives for self and others, and have the ability to create and implement short-term and long-term processes and procedures.

 

Primary Job Duties:

  • Assist the production departments to ensure work orders are transacted and closed correctly and accurately.
  • Lead the inventory team through cycle counts, stock checks, inventory consolidation, and aging inventory activities. 
  • Work with Operations and Production Control to identify supply needs.
  • Recommend solutions to existing processes to reduce waste and increase productivity.
  • Monitor inventory levels and access to the material.
  • Oversee and support subordinates and new employees.
  • Devise ways to optimize inventory control procedures.
  • Collaborate with warehouse employees and other staff to ensure business goals are met.
  • Track down systemic inventory transactional issues that cause on-hand variances.
  • Oversee inventory warehouse cleanup, racking, and locator projects.
  • Ensure inventory accuracy across the site to support production needs.

 

Skills/ Experience:

  • Driven, with a strong sense of urgency
  • Highly motivated self-starter with proactive approach to attacking problems
  • Capability to lead growth in a rapidly expanding organization
  • Project Management
  • Outstanding written/oral communication skills
  • Critical thinker with strong problem-solving skills as a leader
  • Proven leader of people
  • Track record of success in driving productivity
  • Proven managerial experience
  • Solid understanding of supply chain and inventory management systems
  • Lean MFG experience strongly preferred
  • Experience with Microsoft Office Suite and Outlook is preferred

 

Education Background:

  • Bachelor’s degree in Logistics or relevant field.
  • A minimum of 5 years’ experience in a similar role.

 

 

 


Project Engineer, Mechanical

Buyers Products company, a leading manufacturer in the Work Truck Industry, is searching for a Mechanical Product Design Engineer.  We are looking for an Engineer who is passionate about product development, has 5-10 years of experience with project level success, and thrives in a fast-paced environment. 

 

Primary Job Duties:

  • Provide innovative design solutions for a wide variety of project types
  • Creates new products and/or product enhancements to existing products
  • Delivers on the project objectives while coordinating designs with product marketing, customer service, production, supply chain, accounting and other engineers and departments
  • Support all production activities at the production manufacturing location
  • Keep current with technical advancements and worldwide regulations / standards

 

Skills/ Experience:

  • Experience and success in working with manufacturing to implement sound designs that meet cost and ease of assemble targets
  • Knowledge (5-10 years of experience) of design principles particularly related to large multicomponent assemblies
  • Engineering knowledge to evaluate test results to determine if design meets functional and performance specifications. This role will work with testing and other engineering personnel to analyze and prepare design modifications as required.
  • Experience evaluating and solving the design related issues that arise within manufacturing and/or production assembly.
  • Excellent communication skills and proven experience interacting with other groups to finalize product specifications
  • A disciplined, motivational personality who is also self-motivated, results oriented, and capable of a sustained and continuous effort
  • Aspirations to become a platform leader managing all aspects of a product line.
  • Hands-on approach and mechanical aptitude
  • Pride and commitment to accuracy, detail, and well thought out designs
  • Thorough and consistent documentation habits paired with excellent organizational and management skills
  • The most important attribute is the ability to work effectively within our fast-paced product design team.

 

Education Background:

  • Bachelor’s degree in mechanical engineering or Mechanical Technology
  • 5-10 years of applicable experience (or an equivalent combination of education and experience)

 

 


Manufacturing Design Engineer

Buyers Products company, a leading manufacturer in the Work Truck Industry, is searching for a Manufacturing Design Engineer.  We are looking for an Engineer who is passionate about process development, experience with project level success, and thrives in a fast-paced environment. 

 

Primary Job Duties:

  • Weld/Fab/CNC Fixture Design
  • Process Improvement
  • CNC/Laser Programming

 

Skills/ Experience:

  • 3D CAD Software (Solidworks/Creo)
  • 5 axis CAM software
  • Lean/CI/Six Sigma
  • Experience and success in working with manufacturing to implement sound designs that meet cost and ease of assembly targets
  • Knowledge of design principles particularly related to large multicomponent assemblies.
  • Engineering knowledge to evaluate test results to determine if design meets functional and performance specifications. This role will work with testing and other engineering personnel to analyze and prepare design modifications as required.
  • Experience evaluating and solving the process related issues that arise within manufacturing and/or production assembly.
  • Knowledge of robotic welding, robotic fabrication and robot controls is a plus.
  • A disciplined, motivational personality who is also self-motivated, results oriented, and capable of  sustained and continuous effort
  • Hands-on approach and mechanical aptitude
  • Pride and commitment to accuracy, detail, and well thought out designs
  • Thorough and consistent documentation habits paired with excellent organizational, self-management and communication skills
  • The most important attribute is the ability to work effectively within our fast-paced manufacturing design team.

 

Education Background:

  • Bachelor’s degree in an engineering discipline
  • 5-10 years of experience or a combo of education and experience will be considered

 


Customer Service Representative

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Customer Service Representative to complement the skills and talents of our Customer Service Team.

The Customer Service Representative is responsible for providing world class customer service support to our customers.

 

Primary Job Duties:

  • Manage incoming calls and customer service inquiries.
  • Identify and access customers’ needs to achieve satisfaction.
  • Manage large amounts of incoming calls and complete timely follow up work as needed.
  • Handle customer complaints to provide appropriate solutions.
  • Take the extra mile to engage customers.
  • Respond to email correspondence from internal and external customers in a professional and timely manner.
  • Assist as needed with other customer service activities.

 

Skills/ Experience:

  • Strong verbal communication and active listening skills.
  • Excellent written communication skills.
  • Ability to multi-task, set priorities and manage time effectively.
  • Customer service focus and ability to adapt/respond to different types of characters.
  • Accurate data entry skills.
  • Attention to details.
  • Team player
  • Strong problem-solving skills.
  • Prefer previous call center phone experience

 

Education Background:

  • High School Diploma
  • 1 to 2 years of customer service experience

 

 


Machine Shop Team Lead (3rd Shift)

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a CNC Machining Lead that will be responsible for training, first piece inspection, executing daily schedule, flow of material, safety and clean up, shadow boards in the Machine department.

 

Duties & Responsibilities Include:

  • First piece inspection
  • Executing daily schedule
    • Communicating with operators
    • Staging tooling
    • Assisting with set ups
  • Flow of Material
    • Tow motor driver on machine needs, keeping area organized and dumping scrap
  • Safety / Clean up
    • Audit area daily for safety hazards
    • Dispose of wood / broken skids
    • Dispose and replace shop rags
    • Dispense proper PPE as needed
  • Shadow Boards
    • Audit at end of shift
    • Replenish tags, forms, oil and cleaner
  • Training new employees
    • Follow weekly itinerary
    • Audit paperwork
    • In process inspection

 

Skills/ Experience:

  • Attention to detail
  • Critical thinking
  • Strong communication
  • Interest and aptitude for technology
  • Dependable
  • Ability to be cross trained
  • Haas and Mazak mill/lathe experience a must
  • RF Scanner bar code experience

 

Education Background:

  • HS Diploma or GED
  • Applicable experience in a high-volume production manufacturing environment
  • Previous role in leadership preferred

 

 


Shipping & Freight Specialist

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Shipping & Freight Specialist.  This is a dynamic role that will work closely with Operations, Customer Service and Finance to solve problems, provide answers and positively move our company forward. 

 

Primary Job Duties:

  • Resolving freight issues including, but not limited to the following:
    • Damaged shipments
    • Missing or short shipments
    • Missing paperwork (BOLs, Commercial Invoices, etc.)
    • Mis-loaded product
    • Refused shipments
    • Re-routing of shipments
  • File freight claims (both online and hard copies, as required) for missing or damaged product
  • Regular follow-up on freight claims previously filed
  • Address billing issues for Parcel shipments including Address corrections, Large/Oversized packages, Invalid accounts, Chargebacks, etc.
  • Utilize internal EDI system to review, research discrepancies and approve LTL carrier invoices
  • Correspond with customers (both inside and outside of the organization) and respond to inquiries in a timely manner
  • Work as a liaison between internal customers and freight carriers
  • Process paperwork necessary for international shipments
  • Other duties and responsibilities as assigned to support Finance and Customer Service Departments

 

Skills/ Experience:

  • Experience using an ERP system
  • Heavy weight given to candidates with freight knowledge of FAKs, tariffs (freight carrier fees), parcel, LTL and full truck load shipments
  • Must be customer service focused
  • Ability to prioritize and meet deadlines
  • Experience with International shipping requirements preferred

 

Education Background:

  • Bachelor’s degree in related field is preferred but related experience will be taken into account
  • 3-5 years of Logistics Experience

 

 


Heavy Assembler

Tracom, a division of Buyers Products, a leading manufacturer in the work truck industry, is seeking Light Assembler to join our teams.  You will be able to help support our company’s vision of delivering products of the highest quality to our customers.

 

Primary Job Duties:

  • Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists
  • Maintains supplies inventory by checking stock to determine inventory level
  • Examining work pieces for defects to ensure items are designed and built correctly
  • Communicate and reason with coworkers as some jobs require multiple personnel
  • Adhere to safety procedures and process
  • Other duties as assigned

 

Skills/ Experience:

  • GED or High School diploma required
  • Basic math skills
  • Experience in fast-paced manufacturing environment a plus
  • Must be able to lift up to 60 lbs occasionally, stand, gripping, bend constantly
  • Familiar with using basic tools (power drill, screw drivers, wrenches)

 

Education Background:

  • High School Diploma or GED

 

 

 

 

 


Assembly Quality Inspector

 

The Assembly Quality Inspector that will be responsible for the in-process quality audits during the assembly of components and finished goods.

 

Primary Job Duties:

  • Work in a “Safety 1st” environment.  Notify the Team Lead or any Supervisor or Manager of all safety violations.
  • Work with a small group of individuals to make a TEAM atmosphere while achieving established goals.
  • Contribute to the team by working with individuals to complete the production task in a timely manner.
  • Audit the assembly process for assigned area hourly. Making sure to reach the 4 main areas every hour.
  • Record documentation detailing the outcome of the quality audit processes.
  • Ensure fit/form/function of finished goods.
  • Provide support and assistance concerning minor quality defects discovered in the assembly area and enforce quality standards.
  • Verify pallets containing finished product are in an acceptable state for shipping
  • Assist quality department in handling quality issues assigned by Buyers Products.
  • Maintain open communication between assembly team, assembly management and quality department.
  • Recommend retraining and documentation of retraining when a quality issue occurs.
  • Work on the lines to train and teach when time permits.

 

Physical Requirement / Work Environment:

  • Sitting, standing for long periods of time and walking in manufacturing environment.
  • Stooping, kneeling, crouching and moving frequently. 
  • May carry up to 70 pounds.

 

Skills/ Experience:

  • Basic math skills; Ability to add, subtract, multiply and divide.
  • Ability to read, write and comprehend instructions in English.
  • Ability to apply common sense understanding (reasoning) to carry out detailed written and oral instructions.
  • Must be willing to learn and practice continuous improvement techniques such as 5S, one-piece flow, line balance, and set-up reduction.

 

Education Background:

  • High School Diploma or General Education Degree (GED)
  • 1-2 years related experience and/or training or equivalent combination of both.

 

 


Laser Technician

Buyers Products Company is seeking a skilled Laser Technician to join their maintenance department. Overall, this position will be responsible for maintaining laser equipment to ensure the highest levels of productivity and optimization.

 

Essential Duties & Responsibilities

  • Ability to perform internal resonator mirror alignments
  • Ability to perform external mirror alignments
  • Repair and replace broken or malfunctioning components of machinery and equipment.
  • Repair and maintain the operating condition of industrial production equipment and machinery.
  • Reassemble equipment after completion of inspections, testing, or repairs.
  • Analyze test results, machine error messages, and information obtained from operators to diagnose equipment problems.
  • Observe and test the operation of machinery and equipment to diagnose malfunctions.
  • Install, test, repair, and troubleshoot various controls.
  • Provide training and education to employees
  • Other duties as assigned.

 

Education & Requirements

  • 3 - 5 years of working knowledge of laser resonator (Bystronics, Fanuc, etc.)
  • Mechanical aptitude for servo drives
  • Possess the ability and knowledge to rig and install machines and other industrial equipment.
  • Ability to read precision measuring instruments such as Micrometers, Calipers, Indicators, Levels, and Lasers.
  • Computer Skills.
  • Basic Math Skills.

 

 


Welding Robot Technician

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Welding Robot Technician to run production, write, edit, troubleshoot robotic welding programs for production weldments.  

Primary Job Duties:

  • Program robots to weld new jobs on multi-arm robotic cells.
  • Setup and maintain Fanuc robotics work centers.
  • Set welding parameters to ensure welds meet size, quality, and location specifications.
  • Able to read blueprints.
  • Drive the continuous improvement of all setup programs & work cell setups.
  • Monitor work cell production quotas on an hourly basis.
  • Assure that ISO quality policies and procedures are being followed.
  • Maintain a strong culture of safety and good housekeeping.

 

Skills/ Experience:

  • Solid understanding of the GMAW welding process
  • Experience in production welding of aluminum
  • Experience maintaining gooseneck and tool center-point calibration standards.
  • Ability to troubleshoot weld quality issues.
  • Highly motivated self-starter with proactive approach to attacking opportunities.
  • Capability to be flexible with growth in a rapidly expanding business.
  • Strong Teamwork
  • Critical thinking and problem-solving skills
  • Planful and organized.

 

Education Background:

  • High School Diploma or equivalent
  • Formal FANUC coursework completed is preferred.
  • Experience with Fronius welding machines is preferred.
  • 3-5 years of experience writing and tracing programs on complex weldments.

 

 


Welder

Tracom, a division of Buyers Products, is seeking welders of all skill levels to join our teams in the aluminum and steel divisions. In this position, you will be exposed to the some of the most high-tech welding and fabricating tools in use in the industry. Additionally, you will be able to help support our company’s vision of delivering products of the highest quality to our customers.

 

Duties & Responsibilities:

  • Demonstrated skills using MIG and TIG welding processes.
  • Welding components in flat, vertical, or overhead positions.
  • Adhere to safety procedures and process.
  • Examining work pieces for defects and measure work pieces with straightedges or templates to ensure conformance with specifications.
  • Welding separately or in combination, using aluminum, stainless steel, cast iron, and other alloys.
  • Receives instructions, prints, and work orders for the job. Plans details of working procedure and tools and material requirements.
  • Fabricates equipment by cutting, burning, and welding various metals.
  • Repairs equipment by using welding techniques and appropriate welding equipment.
  • Cleans and prepares surfaces to be welded. Sets up, assembles, and tacks weld parts.
  • Builds up worn or defective surfaces.
  • Uses burning equipment to dismantle assemblies and to cut material to size and shape.
  • Perform related duties as assigned.

 

Skills & Experience:

  • GED or High School diploma required, certificate from a technical or vocational school is preferred.
  • Understand and apply welding techniques and ability to operate welding equipment with skill
  • Steel/Aluminum experience is preferred
  • Wire-feed welding
  • Mechanical w/hydraulics
  • Fabrications with welding and layout
  • Candidates are given a written & hands on weld test prior to position being offered. Those that possess skill, positive attitude and aptitude may be offered a direct position.

 

Successful candidate will receive:

  • Competitive Compensation
  • Comprehensive Benefits
  • Generous Profit-Sharing Plan
  • PTO  
  • Stability working for an ESSENTIAL business
  • A good work environment
  • And MORE!

 

 


Warehouse Associates

Shift: All Shifts - 1st/2nd/3rd

Pay Rates:  $16 - $18 per hour depending on shift

 

Duties & Responsibilities

  • Responsible for packaging finished goods
  • Examine and inspect products to ensure the order specifications are met
  • Track product, packaging, and order information
  • Seal containers and prepare to ship
  • Be able to work overtime as required by the business
  • Other related duties as assigned

 

Education, Experience & Other Requirements:

  • Ability to work overtime as needed
  • Must be comfortable with Heights
  • 1-2 years of good work history
  • Previous warehouse experience is preferred but not required
  • Must be able to stand for multiple hours
  • Must be Nicotine Free

 

SUCCESSFUL Candidates will demonstrate the following:

  • A high sense of urgency & integrity
  • Be a productive member of the Team
  • Demonstrate passion toward job/company
  • Be self-motivated
  • Flexible/Adaptable to a fast-pace, changing environment
  • Ideal candidates will have a do-whatever-it takes attitude and a willingness to learn

 


Material Handler

Buyers Products company, a leading manufacturer in the work truck industry, is searching for Material handlers for 8120 Inventory.  This is an integral part of the manufacturing team that provides timely support to other departments to ensure production runs effectively by suppling the correct parts, in the correct quantity, in a timely and organized manner.

Primary Job Duties

  • Pulling components from stock locations following bill of material for production orders.
  • Utilize RF scanner to move parts from location to location.
  • Identify discrepancies between parts as pulling parts.
  • Locate and count inventory to verify accuracy of system inventory.
  • Secure, consolidate return parts to location parts in safe / effective manner.
  • Stage and Identify orders in organized manner for weld department.
  • Maintain a relationship of open communication between manufacturing departments including welding, fabrication, laser, machine shop, manufacturing engineering, and the quality department.

Skills/Experience

  • Must show demonstrated proficiency in basic math
  • Tow motor licensed.
  • Ability to read blueprints. to confirm part number.
  • Ability to work in a fast-paced environment.
  • Attention to detail and accuracy of work.
  • Follow direction and work with minimal supervision.
    • Stay focused and maintain pace throughout day.
    • Ability to adapt to changing priorities.
    • Consolidate / return parts to location consistently.

 

 


Machine Operator (Fabrication)

Tracom, a division of Buyers Products, a leading manufacturer in the work truck industry, is seeking machine operators of all skill levels to join our teams.  You will be able to help support our company’s vision of delivering products of the highest quality to our customers.

 

Duties & Responsibilities

  • Adhere to safety procedures and process.
  • Familiar with using basic tools (tape measure, caliper, protractor, etc.)
  • Examining work pieces for defects and measure work pieces with tools or templates to ensure items are designed and built correctly.
  • Read and understand blueprints, set-up sheets, work orders and other basic instructions.
  • Problem solving skills will be needed to know why machines are not at peak performance, how to increase output and how to fix errors.
  • Good math skills will help machine operators understand complex instructions and make the proper adjustments to make sure items are designed and built correctly.
  • Communicate and reason with coworkers as some jobs require multiple personnel.

 

Skills & Experience

  • GED or High School diploma required, certificate from a technical or vocational school is preferred.
  • Understand and apply Fabrication of metal forming techniques and ability to operate Press brake equipment with skill
  • Steel/Aluminum experience is preferred
  • Mechanical w/hydraulics
  • Candidates are given a written & hands on Forming test prior to position being offered. Those that possess skill, positive attitude and aptitude may be offered a direct position.

 

Successful candidate will receive:

  • Competitive Compensation
  • Comprehensive Benefits
  • Generous Profit-Sharing Plan
  • PTO  
  • Stability working for an ESSENTIAL business
  • A good work environment
  • And MORE!

 

 


Manufacturing Engineering Intern (Co-op)

Buyers Products company, a leading manufacturer in the work truck industry, is searching for a Manufacturing Engineering Intern (Co-op). The Manufacturing Engineering Intern (Co-op) is responsible for completing relevant projects that benefit both the development of the student and the continuous improvement of the organization.  An Engineering co-op participation is an opportunity for students to gain experience and insight into the manufacturing industry while providing valuable solutions to the operation. 

 

Primary Job Duties (could include a combination of the following)

  • Evaluate, implement, and monitor manufacturing processes and operating systems throughout the flow of production life cycle.
  • Maximize production efficiency of individual jobs.  Reduce variation and waste in production processes through standardization of work.
  • Collaborate with cross company engineering teams to facilitate process improvements.
  • Participate in the design and execution of project related material(s), including hands on construction of benchwork, fixtures, or other related components.  
  • Actively participates in Continuous Improvement and Kaizen activities for various processes.
  • Implement lean manufacturing methodologies to reduce setup time, improve part flow and reduce waste while maintaining quality standards.
  • Drive the continuous improvement and standardization of setup procedures by optimizing and documenting work center layout drawings.
  • Identify and drive implementation of safety, ergonomic, and cost reduction improvements at the part number level.
  • Troubleshoot quality issues related to process parameters, programs, or operator setup.
  • Develop and document set up procedures and work instructions for various manufacturing processes.
  • Fulfills other responsibilities as assigned.

 

Skills/Experience

  • Highly motivated self-starter with a proactive approach to attacking opportunities.
  • General mechanical and principles of machining knowledge, including the use and operation of common workshop tools.
  • Safety minded in a workshop environment.
  • Critical thinking and problem-solving skills.
  • Project management, planning and organizing.
  • Strong communication skills.
  • Ability to work well in dynamic team environment.

 

Education/Background

  • Currently enrolled in Engineering Bachelor’s curriculum
  • Prefer a GPA of 2.5 or higher

 

 


Environmental, Health and Safety (EHS) Intern

Buyers Products company, a leading manufacturer in the work truck industry, is searching for an Environmental, Health and Safety (EHS) Intern. The EHS Intern is responsible for completing relevant projects that benefit both the development of the student and the continuous improvement of the organization.  A Buyers Internship is an opportunity for students to gain experience and insight into the manufacturing industry while providing valuable solutions to the operation. 

 

Primary Job Duties (could include a combination of the following)

  • EHS Culture Playbook
    • Participate Monthly EHS Leadership Steering Committee
    • Participate in the EHS employee committee
  • Monthly site inspections
  • Toolbox talks
    • Annual renew of information
  • Support site level EHS metrics for site reporting
  • Support EHS for MDI
  • Employee liaison for all EHS issues
  • Complete EHS training
  • Fulfills other responsibilities as assigned.

 

Skills/Experience

  • Highly motivated self-starter with a proactive approach to attacking opportunities
    • Strong sense of urgency
  • Exposure to the manufacturing environment
  • Critical thinking and problem-solving skills
  • Project management, planning and organizing
  • Strong communication skills (written and verbal)
  • Ability to work well in dynamic team environment

 

Education/Background

  • Currently enrolled in Environmental, Health and Safety Bachelor’s curriculum at the sophomore level and up
  • Bilingual (English and Spanish) preferred
  • Prefer a GPA of 2.5 or higher